Communications in Vietnam: Phone and Internet for Travelers

Internet in Vietnam for foreigners

Travelers in Vietnam who want to remain connected during their stay in the country are often concerned about the availability of telephone and internet connections.

The good news for visitors is that in the developed cities and main tourist areas, it is relatively easy to get internet access in Vietnam. Communications are constantly improving with both phone and internet connections in Vietnam are becoming increasingly widespread.

The information below explains how and where to purchase SIM cards and get internet in Vietnam, as well as advice regarding internet censorship.

Internet in Vietnam for Travelers

Vietnam internet connections are constantly improving and, in general, visitors should not have any issues getting connected to the internet.

Although internet connection speed may be slower in Vietnam than travelers are used to, it is generally fast enough for surfing the internet, using social media and instant messaging.

People on business in Vietnam, or anyone who requires a good internet connection during their stay, should check that the hotel has satisfactory access before booking. Online reviews from previous clients are a good source of information.

WiFi in Vietnamese hotels and restaurants

Most hotels and other rented accommodation in Vietnamese towns and cities offer internet connection, sometimes at a small additional fee. Guests can expect a high-speed internet connection at modern hotels.

Many restaurants, cafes, and bars in Vietnamese towns and cities also provide free access to Wi-Fi.

Using prepaid internet cards in Vietnam

In the unlikely event that an internet connection is unavailable at the hotel or other Vietnamese accommodation, foreigners can purchase a prepaid internet card.

Internet cards can be bought from supermarkets and electrical stores throughout the country.

Using internet cafes when traveling in Vietnam

Foreigners without their own laptop or smartphone can get internet access in Vietnam at a cybercafe. Internet cafes can be found in most cities, with many to choose from throughout Hanoi, the Vietnamese capital.

Internet cafes are usually inexpensive, ranging from around 5,000 to 10,000 VND ($0.20 to $0.40 USD).

Advice for using a cyber cafe in Vietnam

To stay safe in Vietnam, travelers using a computer at an internet cafe should follow the standard security guidelines:

  • Log out of all accounts at the end of the session
  • Don’t leave the PC unattended whilst displaying sensitive information
  • Delete temporary files after use
  • Avoid entering sensitive information such as bank details when using a public computer
  • Be aware of any overlookers when entering passwords

Buying a Prepaid SIM Card in Vietnam

SIM cards can be purchased from stalls on arrival at the airport or from official stores. Foreigners will be required to present their passport in order for the SIM card to be registered to them, store assistants will be happy to complete the registration process on the customer’s behalf.

Traveling in Vietnam is inexpensive, internet and phone usage is no exception. A SIM card in Vietnam costs around 50,000 VND ($2.20) and is usually purchased as part of a mobile data pack. Various packages are offered, usually 5GB up to 30GB of data costing from 150,000 and 300,000 VND ($6.40 to $13).

Top Up vouchers are widely available to add credit to the mobile phone.

Foreigners who intend on purchasing a prepaid SIM card in Vietnam should ensure their phone is unlocked before going so that the Vietnamese SIM card can be used.

Which is the best SIM card to get in Vietnam?

The 4 Vietnam mobile operators are:

  • Viettel
  • Vinaphone
  • Mobifone
  • Vietnamobile

Viettel and Vinaphone are the 2 largest networks and both are good options for travelers.

Internet Censorship in Vietnam

Foreigners in Vietnam should be aware that access to certain websites may be restricted according to a cybersecurity law that came into effect in 2019. However, these regulations are unlikely to affect tourists.

Websites critical of the Vietnamese government and other sites containing explicit content may be blocked. The government of Vietnam claims that censorship is in place to protect its citizens from harmful content.

Social media sites can be used and foreigners are unlikely to be affected by Vietnam internet censorship provided they do not try to view or post offensive content.

Is Facebook allowed in Vietnam?

Facebook is not banned in Vietnam, the social network is popular in the country with millions of users.

As long as visitors do not post offensive content that goes against Vietnamese cybersecurity laws, they will have no issues using Facebook and a number of other popular social media platforms.

How to Obtain a Visa for Vietnam Online

In line with technological development and the increasing availability of high-speed internet in Vietnam, travelers from many countries can now apply for a Vietnam eVisa.

The Vietnam eVisa application is fully online and can be completed from anywhere with connection to the internet 24 hours a day.

The majority of requests are processed within just 3 working days and, on approval, the eVisa is sent to the applicant via email.

Foreigners with an eVisa for Vietnam can enjoy up to 30 days in the country.